Frequently Asked Service Questions

Answering Your Common Questions About Ford Service and Repairs

Helping the Ford drivers of West Bloomfield and Auburn Hills properly maintain their vehicles is high on the list of our priorities here at Suburban Ford of Waterford. Our service center works hard to make car care as easy as possible, but you may still have some questions on the matter. You can find answers to some of our most common questions below.

What Types of Service Does Suburban Ford of Waterford Offer?

  • Oil Change: Oil changes are some of the most common services for any car. The service drains out old oil that's gotten dirty and lost its effectiveness in lubricating and cooling your engine. Then, technicians replace it with fresh, clean oil that's ready to keep your engine running healthy. Oil changes are recommended every few thousand miles, so you can count on coming for a few appointments a year.
  • Brake Service: Brake components naturally wear down with regular use. You can expect to need new brake pads every couple of years, depending on your driving habits. It's important to address brake repairs in a timely manner, since they're among the most important for the safety of you and other drivers on the road.
  • Wheel Alignment: Have you noticed a shimmy in your car's steering, diminished ride comfort, or worse gas mileage? These are telltale signs that your car's wheels are out of alignment. The technicians at Suburban Ford of Waterford have the tools to tell if a wheel alignment is necessary and the equipment to correct the problem in a timely manner.
  • Battery Replacement: Car batteries serve as energy source for all sorts of vehicle functions, from running the radio to engine ignition itself. Over time, batteries can lose their effectiveness. Fortunately, auto technicians can easily test battery levels and let you know when it's time to install a new one.
  • More Ford Service FAQs

    What are the benefits of a certified Ford service center?

    Certified Ford service centers like the one at Suburban Ford of Waterford near Pontiac, MI and Commerce Township are specially staffed and equipped to handle Ford repairs and maintenance. Our service advisors and technicians are intimately familiar with required maintenance for all sorts of Ford models. Plus, we have the exact tools and equipment needed to get the jobs done. We can also provide warranty-covered services.

    How can I schedule a service appointment?

    We've made it so that our customers can schedule appointments online without hassle. Using the online scheduler, you can provide your personal and vehicle information. We even give you the ability to select specific times and dates that you prefer. Once you've completed the form, you can submit it to our staff. We'll follow up to confirm your appointment.

    Does Suburban Ford of Waterford accept walk-in appointments?

    Yes! We've recently installed new service center kiosks where you can check yourself in for a walk-in oil change appointment. After that, you can drop off your keys and carry on with your day.


Contact

Suburban Ford of Waterford

6975 Highland Road
Directions Waterford, MI 48327

  • Sales: (248) 674-4781
  • Service: (248) 674-4781
  • Parts: (248) 674-4781

Hours

  • Monday 8:30AM - 9:00PM
  • Tuesday 8:30AM - 6:00PM
  • Wednesday 8:30AM - 6:00PM
  • Thursday 8:30AM - 9:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 10:00AM - 5:00PM
  • Sunday Closed
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