About Suburban Ford of Waterford

We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.

If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford.


"Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles. 

Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.

4.9 out of 5 rating on DealerRater* - We're particularly proud of our 4.9 rating at DealerRater - the premier automotive dealer rating service. Over 89 customers have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!

1,700+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.

Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from  I-75 or Telegraph Rd.

CarFax reports - We offer our used car customers access to CarFax reports to help them become more comfortable knowing more about the used car they are interested in.

Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.

A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing".

27 out of 30 rating on Google+ Local* - More than 67 customers have taken the time to write great things on Google about their service at Suburban Ford of Waterford.

Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.

Professional, customer-focused management team - Our General Manager - Bob MacKenzie and our Sales Manager - Kevin Summers, along with John Vitale, our Service Manager and the rest of the management team are here to assist you and make sure your experience is nothing short of amazing!

Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.

Black Book reports - Black Book is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.

Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.

Professional, certified sales staff - Ford has master     certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.



Experienced service department - Our mechanics have been trained to work specifically on Ford vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!

Owner Advantage Rewards - $10 enrollment bonus, 5% credit on parts and service purchases, applies to all makes/models, complimentary oil change. See service advisor for program details!

Alternative financing - Special financing arrangements can be made available for parts and service repairs.

AAA-approved auto repair - Our store has been approved by AAA - recognizing our service as an excellent location to get your auto repair done.

On-line service scheduling - Our recently re-designed website allows you to pick the date and time you would like the work to be done on your vehicle with our handy online form.

Extended service hours - The service department opens early and works late to get your car in and out as quickly as possible.

Express Service - Our Express Service gets your minor services done quickly, without an appointment! We have dedicated technicians to do tire balancing / rotations / replacements, batteries, engine air filters, and windshield wipers without waiting in line with the folks getting more involved services done.

OEM Ford parts department - We typically stock all common Ford OEM parts and accessories made specifically for your vehicle - more than any other non-dealer auto repair facility.

Still want to do more research? Learn more about Suburban Ford of Waterford on our customer reviews page.

* Figures current at the time this article was posted.


From New and Used Sales to Parts and Service, Suburban Ford of Waterford  Aims to Provide a Truly Stellar Automotive Experience

There are numerous reasons why drivers choose Suburban Ford of Waterford LLC. Proudly serving Waterford MI, West Bloomfield, Auburn Hills, Pontiac MI and Commerce Township, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.

That means you can expect to learn all of the features of the specific new Fusion, Escape, Explorer, F-150 or Edge you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.

At Suburban Ford of Waterford LLC, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Waterford MI.

Suburban Ford of Waterford LLC truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 5900 Highland Road Waterford MI, Michigan today.

Contact

Suburban Ford of Waterford

5900 Highland Road
Directions Waterford, MI 48327

  • Sales: (248) 674-4781
  • Service: (248) 674-4781
  • Parts: (248) 674-4781

Showroom Hours

  • Monday 8:30AM - 9:00PM
  • Tuesday 8:30AM - 6:00PM
  • Wednesday 8:30AM - 6:00PM
  • Thursday 8:30AM - 9:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 10:00AM - 5:00PM
  • Sunday Closed
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